Privacy Policy

Effective Date: January 1, 2026
Last Updated: June 15, 2026

Introduction

PakSimLookUp("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.paksimlookup.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

When you use our lookup tool, you enter a phone number or CNIC number. This information is transmitted to our upstream provider solely for the purpose of processing the lookup query. We do not store, log, or retain this information beyond what is necessary for the immediate request.

If you contact us via email or our contact form, we collect your name, email address, and any information you provide in your message. This information is used solely to respond to your inquiry.

Information Collected Automatically

We may collect certain information automatically when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL

How We Use Your Information

We use the information we collect for the following purposes:

• To process lookup queries and return results
• To respond to your inquiries and feedback
• To improve our website and services
• To monitor and analyze usage patterns and trends
• To protect the security and integrity of our website
• To comply with legal obligations

Data Retention

Lookup queries are processed in real-time and are not stored on our servers. We do not retain any record of the phone numbers or CNIC numbers entered into the lookup tool.

Contact form submissions and email correspondence are retained for as long as necessary to address your inquiry and for record-keeping purposes, typically not exceeding 12 months.

Server logs containing IP addresses and browsing data may be retained for up to 30 days for security and analytics purposes.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Upstream Provider: Lookup queries are forwarded to an upstream API provider for processing. The provider receives only the query string necessary to perform the lookup and does not retain the data.
• Service Providers: We may use third-party services for hosting, analytics, and email delivery. These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

Third-Party Services

We may use the following third-party services:

• Vercel: Our hosting platform. Vercel may collect standard server logs. See Vercel's Privacy Policy.
• Upstash Redis: Used for rate limiting. No personal information is stored. See Upstash's Privacy Policy.
• Google Analytics: We use Google Analytics to analyze website traffic. Google may collect and process data as described in Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Plausible Analytics: We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies or collect personal data. See Plausible's Privacy Policy.

Cookies

We use minimal cookies necessary for the operation of the website. We do not use cookies for tracking or advertising purposes. Cookies may be set for:

• Theme preference (light/dark mode)
• Rate limiting and security

You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the website.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS) and at rest where applicable.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate personal information.
• Right to Erasure: Request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: Request restriction of processing of your personal information.
• Right to Data Portability: Request transfer of your personal information to another service provider.
• Right to Object: Object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@paksimlookup.com
• Contact page: /contact